Working As A Catering Manager in the Commercial Catering Industry

The commercial catering industry is a varied and challenging sector that suits those with good leadership and communication skills along with a genuine passion for food. As a catering manager, it is your responsibility to ensure that service runs smoothly and that food is of a high standard.

Working As A Catering Manager in the Commercial Catering Industry

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Working alongside catering assistants, chefs, and the front-of-house team, it is your job to plan and organise the food service of an organisation. This role requires a clear head under pressure, excellent organisational skills, the ability to work both as part of a team and on your own initiative, and a commitment to good customer service. You will also need to feel confident handling figures and finances as catering managers must usually work to a strict budget.

A Day In The Life

Catering managers have varied, busy days, and their specific working hours depend on the sector. It may be a 9-to-5 working day, but the catering managers of organisations such as a nursing homes or hospitals, for example, are more likely to work shifts to ensure that nights, weekends, and holidays are covered.

On a daily basis, your role as a catering manager is to plan menus, monitor food quality, ensure a good standard of customer service, and manage stock. There might also be additional managerial tasks such as recruiting and training new staff or advertising vacant positions. It may also be your responsibility to ensure that the standard of the kitchen and its equipment is high.

You must be knowledgeable about issues such as hygiene, food safety and commercial refrigeration, and you may have to meet regularly with suppliers or order equipment through and other reputable providers.

Your role will extend to the food service itself, where you will ensure that the kitchen staff and wait staff are operating effectively and that customers are satisfied.

Entry Requirements And Training

Relevant experience and a good standard of general education are usually required for the role of catering manager. Diplomas and Apprenticeships in relevant areas such as hospitality, catering, customer service, and management are all suitable. It may also be helpful to have good IT skills. Reputable websites such as regularly advertise vacancies.

If you are a motivated, energetic, and organised person with a passion for food, this could be the career for you.